FAQs

We support seniors, adults, and families who need extra help at home or in the community. We also work closely with family members both local to Rochester and out of town who are coordinating care for loved ones.

No. We are not a medical provider. We do not offer services such as bathing, toileting, or administering medication. We focus on daily living support, social connection, and peace of mind.

Yes. We are fully insured to protect both our clients and our team during every visit.

Everyday Hands provides elder care in Rochester, NY and the surrounding areas.

Our assistants offer help with a variety of non-medical tasks, tailored to your needs, including:

• Companionship and social visits

• Transportation and errands

• Grocery and pharmacy runs

• Light housekeeping and organizing

• Meal preparation

• Technology support

• Decluttering and moving prep

• Other day-to-day tasks customized to fit your situation

Yes. Many of our assistants have experience supporting individuals with mild to moderate memory issues. While we don’t provide medical care, we prioritize safety, patience, and consistency.

Yes. We often assist with decluttering, packing, organizing, coordinating movers, and helping set up new living spaces.

Our hourly rates vary based on the service and location. We’ll provide a quote after discussing your needs. There are no long-term contracts—just flexible support when you need it.

Yes, we require a 2-hour minimum per visit to ensure quality time and support.

Yes. If we drive a client or run errands on their behalf, a standard mileage rate is added to the hourly rate.

We ask for at least 24 hours’ notice when canceling or rescheduling a visit.

All assistants are background-checked, trained, and chosen for their reliability, compassion, and professionalism.

Yes. We offer a free 30-minute consultation so you or your loved one can meet the assistant and make sure it’s a good fit.

Simply contact us to schedule a quick intake call. We’ll learn about your needs, walk you through the process, and set up your first visit.

Yes. We offer flexible scheduling options, including weekly, biweekly, or custom plans to fit your routine.